THE SIX SIGMA SYSTEM IN RELATION TO THE BUSINESS' STRATEGY AND PRIORITIES

Dragoi Ionut (), David Marcel () and Boldea Monica ()
Additional contact information
Dragoi Ionut: West University of Timisoara, The Faculty of Economics and Business Administration
David Marcel: West University of Timisoara, Faculty of Economics and Business Administration
Boldea Monica: West University of Timisoara, The Faculty of Economics and Business Administration

Annals of Faculty of Economics, 2011, vol. 1, issue 2, 236-242

Abstract: Now more than ever, corporations the world over are scrambling to redefine the processes, techniques, and strategies they need to survive in an age of uncertainty. Businesses today seek an effective corporate performance measurement system to maximize the bottom line. With the advent of the Internet, ongoing globalization, and standardization in management systems, business leaders must focus on how to measure performance to monitor their continued viability and success. Many existing performance measurement systems were designed to support business practices and to monitor progress. With shrinking margins and competitive pressures, however, corporate performance measurement systems must do more than monitor. They must identify opportunities for optimizing profitability and growth, without pitting one against the other. The idea is to use performance measures to add value, instead of simply measuring for a formality. The Six Sigma method is not only a trendy "new solution", it is not a business whim linked to a single method or strategy - the study trying to draw attention to the fact that Six Sigma is a flexible system to improve the management and the performance of companies. The research paper seeks to demonstrate that the Six Sigma method refers to both the passion for customer service and a drive for new ideas, and to statistics and processing numbers, finding application in the fields of marketing, services, human resources, finance and sales, as well as in production and engineering.

Keywords: Six Sigma method; quality; performance measurement; profitability; growth (search for similar items in EconPapers)
JEL-codes: L21 M10 O43 (search for similar items in EconPapers)
Date: 2011
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://anale.steconomiceuoradea.ro/volume/2011/n2/032.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ora:journl:v:1:y:2011:i:2:p:236-242

Access Statistics for this article

More articles in Annals of Faculty of Economics from University of Oradea, Faculty of Economics Contact information at EDIRC.
Bibliographic data for series maintained by Catalin ZMOLE ( this e-mail address is bad, please contact ).