QUALITY MANAGEMENT IN BANKING SYSTEM

Dinculescu Elena Silvia () and Dan Micuda
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Dinculescu Elena Silvia: Universitatea "Constantin Brancoveanu", Management - Marketing

Annals of Faculty of Economics, 2009, vol. 3, issue 1, 537-540

Abstract: Quality management banking perspective is extremely interesting, from the point of view of the activities specific, and of the permanent area competition improvement. Banks being aware of the quality problems also lead to the appearance and requirement of

Keywords: Competition; Received quality; Expected quality (search for similar items in EconPapers)
JEL-codes: G21 (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:ora:journl:v:3:y:2009:i:1:p:537-540

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