USE OF ICT IN SMES MANAGEMENT WITHIN THE SECTOR OF SERVICES

Plumb Ion () and Zamfir Andreea ()
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Plumb Ion: Academy of Economic Studies Bucharest, Faculty of Management
Zamfir Andreea: Academy of Economic Studies Bucharest, Faculty of Management

Annals of Faculty of Economics, 2008, vol. 4, issue 1, 481-487

Abstract: This study investigates how the use of ICT could contribute to the success of small and medium enterprises (SMEs) within the sector of services. Within the knowledge-based economy, SMEs are facing both opportunities and challenges due to the information and communication technologies development. We consider that ICT should be used in small business management within the sector of services because ICT are key tools in management processes and could improve managerial practices. The study is based on evidence provided by articles and research reports. The research question was answered by analysing published sources and interpreting evidence. Another way of approaching this question could be collecting and analysing empirical data from the SMEs within the sector of services and comparing the results with the findings of this study.

Keywords: information and communication technologies; small and medium enterprises; management; services; knowledge-based economy (search for similar items in EconPapers)
JEL-codes: D80 L80 M11 (search for similar items in EconPapers)
Date: 2008
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:ora:journl:v:4:y:2008:i:1:p:481-487

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