THE QUALITY OF COMMERCIAL SERVICES – A BAROMETER OF THE COMPETITIVE ADVANTAGE OF THE DISTRIBUTION CHANNEL MEMBERS

Ristea Ana – Lucia () and Ioan – Franc Valeriu ()
Additional contact information
Ristea Ana – Lucia: Valahia? University of Targoviste
Ioan – Franc Valeriu: Romanian Academy
Authors registered in the RePEc Author Service: Valeriu Ioan-Franc

Annals of Faculty of Economics, 2009, vol. 4, issue 1, 840-844

Abstract: The enterprises' offensive in various markets is focused on a. package of "services" that integrates - more than ever before -the observance of terms and vivid contacts between enterprises and customers. Metaphorically, we could say that services rendere

Keywords: commercial service; support logistics; quality of commercial services. (search for similar items in EconPapers)
Date: 2009
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://steconomice.uoradea.ro/anale/volume/2009/v4 ... nd-marketing/170.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ora:journl:v:4:y:2009:i:1:p:840-844

Access Statistics for this article

More articles in Annals of Faculty of Economics from University of Oradea, Faculty of Economics Contact information at EDIRC.
Bibliographic data for series maintained by Catalin ZMOLE ( this e-mail address is bad, please contact ).