KEY ASPECTS OF DIGITALISATION IN STABILIZING SUPPLY CHAINS IN THE CASE OF UNEXPECTED DISRUPTIVE EVENTS

Jannick Stachowiak (), Julia Fischer () and Herbert Kotzab ()
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Jannick Stachowiak: University of Bremen, Germany
Julia Fischer: Brandenburg University of Technology, Germany
Herbert Kotzab: University of Bremen, Germany

Business Logistics in Modern Management, 2021, vol. 21, 3-24

Abstract: Entrepreneurial activity is subject to constant change. Today's world is characterised by optimisation, globalisation and digitalisation. In case of an unexpected disruptive event in this era of coordinated globally distributed supply chains, supply gaps, bottlenecks and other supply chain disturbances occur worldwide. Currently, the SARS-CoV-2 pandemic affects supply chain activities significantly. Coupled with current trends by new technologies, the research question is: How can tools of digitalisation be used to react and counteract quickly against disruptive supply chain events? To answer the question, we develop a conceptual model built upon the three pillars of supply chain, disruptive events, and digitisation tools based on expert interviews and a broad literature review. The model is validated by an inductively created utility analysis, which tests all technologies for their applicability and suitability. Our findings indicate that data analytics and digital automation solutions represent the greatest counter-effects.

Keywords: digitalisation; supply chain disturbance; SARS-CoV-2; digitalisation tools; SCOR (search for similar items in EconPapers)
Date: 2021
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