Logistics Information Systems in Relation to Human Capital Resources of Distribution Centres

Kata Ivic ()
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Kata Ivic: Ekonomski fakultet u Osijeku, Hrvatska

Business Logistics in Modern Management, 2009, vol. 9, 171-177

Abstract: New information technologies in business require application of new generations of logistics systems in development and modernization of distribution centres. Every application of new information technologies implies development and education of human resources about application of new information technologies and development of new organizational structures. As a rule, a distribution centre works according to the principle of operational efficiency, respecting the time and costs of services it provides (the lowest possible costs and the highest possible speed of service delivery), and its goal is to meet high demands of consumers, i.e. customers. New trends in development and application of business automation (new information technologies) result in constant requests for reorganization or reengineering of the current business of a distribution centre. Making decisions about organizational changes is in the domain of human capital resources and it should be continuously supported by online (i.e. ectronically) integrated information system (i.e. module), which directly influences the timely access to relevant information. Organization and application development system increasingly shifts the emphasis from the technical sphere to the development of human capital resources as the main factor in the perspective for positive movements in the competitive advantage of an organization. New (known) logistics systems are, for example: 4GL, ERP, DSS, HRAS, and so on, which also, when applied in a business process, bring new positive development possibilities and competitive advantages of an organization, i.e. distribution centre. The relevance of a business process reengineering is nowadays increasingly emphasized, and its application in practice ensures additional arguments for application oriented toward development and implementation of new, modern information technologies.

Keywords: logistics information system; human capital resources; distribution centre; information system; information technology (search for similar items in EconPapers)
Date: 2009
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