Tracing a path to knowledge? Indicative user impacts of introducing a public transport map in Dhaka, Bangladesh

P. Christopher Zegras, Emily Eros, Kuan Butts, Elizabeth Resor, Stephen Kennedy, Albert Ching and Muntasir Mamun

Cambridge Journal of Regions, Economy and Society, 2015, vol. 8, issue 1, 113-129

Abstract: The smartphone exemplifies the rhetorical smart city movement. This paper examines one potential use of smartphone technology—mapping public transportation services in a megacity of the Global South. We examine the potential user impacts of introducing a smartphone-generated and analogue-delivered schematic bus map in Dhaka, Bangladesh. After distributing the map, we used a web-based survey to investigate impacts on users’ knowledge, as measured by their stated understanding, navigation and perceptions of the system. While a small and biased sample, the results suggest that the map fills a knowledge gap, provides useful and valued information and may stimulate ‘exploration’ of the city and its bus system.

Date: 2015
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