Corporate Reputation Review

2005 - 2025

Current editor(s): Guido Berens

From Palgrave Macmillan
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Volume 28, issue 1, 2025

Impact of CSR Activities Towards Different Stakeholders on Indian Firms’ Performance pp. 1-13

Ansita Aggarwal and Nisarg A. Joshi

Examining the Impact of Sensory Brand Experience on Brand Loyalty pp. 14-42

Dongmei Zha, Pantea Foroudi, T. C. Melewar and Zhongqi Jin

The Mediating Role of Employee Performance in the Relationship Between Organizational Identification, Organizational Commitment, and Corporate Reputation Among Saudi Bank Employees pp. 43-56

Mohammad Alnehabi

Exploring the Role of Influencers in Shaping Employer Brands: A Comparative Study of Corporate and Third-Party Influencers pp. 57-70

Hannah Janssen and Christian Rudeloff

Breached But Not Broken: How Attributional Information Shapes Shareholder Reactions to Firms Following Data Breaches pp. 71-92

Xinran Wang, Jiaju Yan, Timothy P. Munyon and T. Russell Crook

Volume 27, issue 4, 2024

Linkage between Students’ Skills and Employability: Moderating Influence of University Reputation pp. 229-248

Hongyu Zhang, Asadullah Khaskheli, Syed Ali Raza and Amna Masood

Top Managers’ Personal Branding in a Corporate World: Strategizing and Overcoming Dualities Along the Career Path pp. 249-270

Stefan Scheidt, Raymond Loohuis and Jörg Henseler

Social Learning and Reputation Management in an Espionage Crisis pp. 271-282

Päivikki Kuoppakangas, Sirkka Hagman, Jari Stenvall and Tony Kinder

Being an Employer of Choice: Attracting Generation Z to Work by Building Brand via Social Media pp. 283-298

Dagmar Halová and Michal Müller

The Effects on Corporate Reputation of Corporate Social Irresponsibility, Philanthropy, and Customer Value Orientation pp. 299-314

Emerson Wagner Mainardes and Julio Simão Santos

Volume 27, issue 3, 2024

“Don’t Be a Bragger!”: Social Media Impression and Firm’s Financial Performance pp. 157-171

Ani Wilujeng Suryani and Fiki Fernando

The Impact of Voluntary Recall on the Trust of Loyal and First-Time Consumers in a High Awareness Brand After a Functional Transgression pp. 172-184

Valeria L M A Freundt and Luiza Venzke Bortoli Foschiera

Correction: The Impact of Voluntary Recall on the Trust of Loyal and First-Time Consumers in a High Awareness Brand After a Functional Transgression pp. 185-185

Valeria L M A Freundt and Luiza Venzke Bortoli Foschiera

“Did You See What Happened?” How Scandals are Shared via Social Media pp. 186-201

Mona Soltani, Ekant Veer, Huibert Peter Vries and Joya Kemper

How Corporate Brands Communicate their Higher Purpose on Social Media: Evidence from Top Global Brands on Twitter pp. 202-215

C. Rudeloff and P. Michalski

Meta-analytic Review of Firm Reputation and Firm Performance pp. 216-227

Hyo Jin Jean Jeon and John Nolan

Volume 27, issue 2, 2024

Publisher Correction: Design, Branding and Marketing: Experience and Value Creation in Design, Branding, Marketing, Corporate Reputation and Identity pp. 89-89

Katelijn Quartier, Ann Petermans, T. C. Melewar and Charles Dennis

Design, Branding and Marketing: Experience and Value Creation in Design, Branding, Marketing, Corporate Reputation and Identity pp. 90-92

Katelijn Quartier, Ann Petermans, T. C. Melewar and Charles Dennis

A Balancing Act: Mediating Brand and Local Authenticity in Localised Retail Design pp. 93-105

Zakkiya Khan, Raymund Königk and Chrisna Plessis

The Realms of Participation in Visual Identity Design pp. 106-119

Catarina Lelis and Elizete A. Kreutz

Innovating the Archetype: Discovering the Boundaries of the Triangular Designer Space pp. 120-139

Maaike Mulder-Nijkamp, Mendel Kok, Viktor Klassen and Wouter Eggink

Designing for valuable in-store experiences: what to consider in practice pp. 140-155

Servais Elisa, Quartier Katelijn and Vanrie Jan

Volume 27, issue 1, 2024

Calls to Action: The Dangers of Negative CSR Information and Stakeholder Punishments pp. 1-17

Lisa D. Lewin and Danielle E. Warren

Building Trust in Higher Education Institutions: Using Congruence to Overcome Scepticism and Increase Credibility, Reputation, and Student Employability Through CSR pp. 18-32

Cláudia Lessa and Arnaldo Coelho

The Absorptive Capacity of Knowledge as an Approach for Building Strategic Reliability in the Sponge Organizations/Small Organizations in Kirkuk Governorate as a Model pp. 33-51

Ahmed Abdullah Danook, Muthanna Saad Yassin, Omar Falah Hasan Al.obaidy and Ferman jarad Almejdhab

Trust and Shout: The Reputation/Voice Tension in Schools and Hospitals pp. 52-69

Dag Yngve Dahle

The Impact of Perceived Team Reputation on Team Identification in the Context of European Football League Teams pp. 70-85

Abed Mahmoudian, Saeed Sadeghi Boroujerdi, Yong Jae Ko and Vahid Delshab

Book Review of Scandal in Japan: Transgression, Performance and Ritual pp. 86-87

Viktor Koritarov

Volume 26, issue 4, 2023

Corporate Reputation in Brazil: The Effects of the Shareholding Control Configuration, Corporate Governance, and Corporate Social Responsibility pp. 243-263

Vicente Crisóstomo, Priscila Azevedo Prudêncio and Isac Freitas Brandão

When Love Takes Over: Boosting Love Towards Airbnb Brand pp. 264-278

Pantea Foroudi, Maria Palazzo and Karanikosova Sabina

Building Corporate Reputation Through Corporate Social Responsibility Disclosures. The Case of Colombian Companies pp. 279-303

Nagore Aranguren Gómez and Stella Maldonado García

Optimizing the Organizational Crisis Communication Portfolio pp. 304-319

Elisabeth Nöhammer, Robert Schorn and Nina Becker

Investigating the Reasons for Turnover Intention of Workers in the Spinning and Weaving Industries in Iran pp. 320-331

Hamid Reza Saberi, Amir Hossein Khoshakhlagh, Fereydoon Laal, Marziyeh Mirzahosseininejad, Mitra Hannani and Umesh Bamel

Volume 26, issue 3, 2023

Parents as Customers: The Influence of School Reputation on Satisfaction, Feedback, and Loyalty of Vietnamese Secondary Students’ Parents pp. 167-178

Thang The Nguyen, Thai Quoc Cao, Huong Thi Thu Phung, Trung Tien Nguyen, Thao Thi Thanh Phan and Hiep Hung Pham

The Effect of Stakeholder’s Pressure on firm Market Performance and the Mediating Role of Corporate Responsibility, Sustainable Supplier Selection, and Marketing Capability pp. 179-191

Mir Danial Mousavi and Mir Damoun Mousavi

Reputational Considerations in Firm Response to Social Issues pp. 192-202

Aaron T. McDonald, Catalin Ratiu and Beverlee B. Anderson

Conceptualizing, Measuring, and Managing Marketing Assets: Developing the Marketing Assets, Communication Focus, and Capability Nexus pp. 203-222

Pantea Foroudi

The Boundaries of a Small Company’s Human Voice: Insights into Dark Humour in Internet Recruitment Advertising pp. 223-241

Eeva-Liisa Oikarinen

Volume 26, issue 2, 2023

Beyond Brand Hate: Are You Willing to Forgive a Negative Experience with Your Smartphone Mobile Communications’ Brand? pp. 83-96

Jorge Costa and António Azevedo

The Virtuous Circle of Internal Corporate Reputation and Financial Performance pp. 97-110

Inocencia M. Martínez-León, Isabel Olmedo-Cifuentes and Gary Davies

Linking Customer Justice Perception, Customer Support Perception, and Customer Citizenship Behavior to Corporate Reputation: Evidence from the Airline Industry pp. 111-132

İsmail Gökhan Cintamür

Does the Signaling of Hiring Offenders Impact Corporate Reputation? pp. 133-149

Edson Costa Alves and Marcia Juliana d’Angelo

Thinking Outside of the Firm: Self-Transcendence Values’ Effects on Corporate Reputation pp. 150-165

Monique L. Bell

Volume 26, issue 1, 2023

The Effect of Environmental, Social, and Governance (ESG) Performance and Disclosure on Cost of Debt: The Mediating Effect of Corporate Reputation pp. 1-18

Anis Maaloul, Daniel Zéghal, Walid Ben Amar and Sari Mansour

A Contingency Model in Establishing Brand Loyalty: Relationship Age as a Moderator pp. 19-32

Chao-Chin Huang, Chung-Yuan Tsay, Shih-Chieh Fang and Shyh-Ming Huang

Organisation Pursuit Intention Through Perceived Employer Brand, Person Organisation Fit and Perceived Organisational Prestige pp. 33-53

Ruchika Sharma and Karnica Tanwar

An Investigation of Consumers’ Negative Attitudes Towards Banks pp. 54-63

Samer Elhajjar

Cover Images of Inflight Magazines as Airlines’ Methods of Impression Management: Alitalia’s Ulisse Magazine and Finnair’s Blue Wings Magazine pp. 64-80

Jari Martikainen and Roberto Adriani

Correction to: A Contingency Model in Establishing Brand Loyalty: Relationship Age as a Moderator pp. 81-81

Chao-Chin Huang, Chung-Yuan Tsay, Shih-Chieh Fang and Shyh-Ming Huang

Volume 25, issue 4, 2022

Extinguishing a Fictional Fire: Responding to Emotional and Misinformed Audiences pp. 239-252

Chelsea L. Woods

The Antecedents Affecting University Reputation and Student Satisfaction: A Study in Higher Education Context pp. 253-271

Zubaida Qazi, Wasim Qazi, Syed Raza and Sara Qamar Yousufi

Understanding Role of Fonts in Linking Brand Identity to Brand Perception pp. 272-286

Vikas Singla and Nidhi Sharma

A Stakeholders’ Perspective of Reputation Dimensions for Service Organisations: Evidence from a Developing Country Context pp. 287-299

Oyindamola Abiola Ajayi, Tsietsi Mmutle and Mpho Chaka

Unpacking the Evolution of a Paracrisis: The Case of #DeleteUber pp. 300-311

Feifei Chen

Volume 25, issue 3, 2022

Corporate Reputation and Strategic Alliance Performance pp. 161-175

José Carlos Hoelz and Walter Bataglia

Data Breaches and Effective Crisis Communication: A Comparative Analysis of Corporate Reputational Crises pp. 176-197

Sanneke Kuipers and Michael Schonheit

Opportunities and Challenges of Purpose-Led Companies: An Empirical Study Through Expert Interviews pp. 198-211

Anette Ahsen and Kevin Gauch

Toward a ‘New Normal’? Tourist Preferences Impact on Hospitality Industry Competitiveness pp. 212-225

Maria Teresa Cuomo, Debora Tortora, Alessandro Danovi, Giuseppe Festa and Gerardino Metallo

The Impact of Corporate Political Activity on Corporate Reputation Amongst Industry Stakeholders pp. 226-238

Robert Ormrod and Annika C. Müller

Volume 25, issue 2, 2022

Evaluation of Indexes of Dynamism of Corporate Reputation in Conditions of Behavioral Economy pp. 81-93

Vitaliy Shkromyda, Taras Gnatiuk and Nadiya Shkromyda

An Empirical Investigation of Public Relations Roles: A Case Study of the Financial Service Sector of Ghana pp. 94-105

Albert A. Anani-Bossman

Municipal Evaluation in Mexico: A Measurement of the Government Reputation pp. 106-121

César Navarro-Chávez, Odette V. Delfín-Ortega and Joanna M. Moreno Manzo

Assessing the Role of Corporate Reputation on Brand Satisfaction: A Study of Chemical Industry pp. 122-138

Vonny Susanti and Andreas Samudro

Got Employer Image? How Applicants Choose Their Employer pp. 139-159

Daniel Hoppe, Helen Keller and Felix Horstmann

Volume 25, issue 1, 2022

Impact of the Strength of Religious Beliefs on Brand Love in the Islamic Market pp. 1-18

Waleed Yousef, Pantea Foroudi, Shahzeb Hussain, Najwa Yousef, T. C. Melewar and Charles Dennis

Building Internal Reputation from Organisational Values pp. 19-32

William S. Harvey, Sharina Osman and Marwa Tourky

An Alternative Approach to Measuring University Reputation pp. 33-49

Katie Angliss

Criticism of Triple Bottom Line: TBL (With Special Reference to Sustainability) pp. 50-61

Amit Kumar Srivastava, Shailja Dixit and Akansha Abhi Srivastava

Post-scandal Organizational (Dis)order: A Grounded-Theory Approach Shifting from Murphy’s Law to Safer Regulatory Environments pp. 62-77

Jesus R. Jimenez-Andrade, Timothy J. Fogarty and Richard J. Boland

Correction to: Building Internal Reputation from Organisational Values pp. 78-79

William S. Harvey, Sharina Osman and Marwa Tourky

Correction to: Criticism of Triple Bottom Line: TBL (With Special Reference to Sustainability) pp. 80-80

Amit Kumar Srivastava, Shailja Dixit and Akansha Abhi Srivastava