Cover Images of Inflight Magazines as Airlines’ Methods of Impression Management: Alitalia’s Ulisse Magazine and Finnair’s Blue Wings Magazine

Jari Martikainen () and Roberto Adriani ()
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Jari Martikainen: University of Eastern Finland
Roberto Adriani: Milan State University

Corporate Reputation Review, 2023, vol. 26, issue 1, No 5, 64-80

Abstract: Abstract This research examines the cover images of two inflight magazines—Ulisse (Alitalia) and Blue Wings (Finnair)—as a method for airlines to manage their impression. Drawing on concept of impression management, the study focuses on the visual strategies the cover images employ in order to shape the audience’s perception of the airlines. The data consists of 90 cover images published between January 2016 and February 2020. A visual rhetorical analysis was applied to examine the visual construction of the cover images and their functions. The findings show that the cover images of Ulisse and Blue Wings employed different strategies of visual rhetoric as part of their impression management. Whereas Alitalia seemed to strive for the image of a luxury airline, Finnair endeavored to create an image of an airline for ordinary people. Theoretically, this study contributes to the current knowledge of rhetorical approach to visual impression management in corporate communications. Methodologically, the study advances the research on corporate impression management by applying an analysis of visual rhetoric.

Keywords: Airline; Corporate image; Impression management; Visual rhetoric (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1057/s41299-022-00138-8

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