Effects of Mobile Money Education on Mobile Money Usage: Evidence from Ghana

Emmanuel Kwablah Apiors () and Aya Suzuki
Additional contact information
Emmanuel Kwablah Apiors: The University of Tokyo

The European Journal of Development Research, 2023, vol. 35, issue 3, No 10, 715-742

Abstract: Abstract This study conducts a randomised control trial to offer a technical workshop and examine whether providing information about the full range of services on the mobile money platform would increase mobile money usage, by taking a case of the Ashanti Region, Ghana. We find a significant positive impact of mobile money education on the recent usage of mobile money for transactions. However, no significant evidence of the workshop was found on new mobile money account ownership, or on the share of transactions transmitted through mobile money. Furthermore, weak and volatile outcomes were observed as impacts on remittances after the interventions. We discuss potential reasons behind the weak effects found.

Keywords: Mobile money education; Technology adoption; Financial literacy; Financial inclusion; Payments; Ghana; Africa (search for similar items in EconPapers)
JEL-codes: C93 D14 D83 G21 O16 O32 O33 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1057/s41287-022-00529-x Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:eurjdr:v:35:y:2023:i:3:d:10.1057_s41287-022-00529-x

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/41287/PS2

DOI: 10.1057/s41287-022-00529-x

Access Statistics for this article

The European Journal of Development Research is currently edited by Spencer Henson and Natalia Lorenzoni

More articles in The European Journal of Development Research from Palgrave Macmillan, European Association of Development Research and Training Institutes (EADI) Contact information at EDIRC.
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().