Issue Management in (Re)Insurance: An Emerging Strategic Challenge

Kai-Uwe Schanz
Additional contact information
Kai-Uwe Schanz: Head of Swiss Re's Communications Content & Channels Management Department. In this capacity he is also responsible for the reinsurer's issue management process

The Geneva Papers on Risk and Insurance - Issues and Practice, 2004, vol. 29, issue 2, 334-341

Abstract: Today, the insurance and reinsurance industries find themselves exposed to an unprecedented degree of scrutiny from core stakeholders: policyholders, employees, investors and supervisory authorities. This increased interest is a reaction to the fundamental changes that have recently been taking place in the industry's operating environment. In response to this trend towards growing stakeholder awareness, (re)insurers are turning their attention to the concept of issue management, a system designed to help top management both avert risks and capture business opportunities, and which has a long and proven record in other industries. This article outlines this intriguing concept, and examines its mounting relevance as a mechanism for dealing with the shifting external parameters within which the industry operates. It draws heavily on Swiss Re's experience of implementing a formalized issue management process over a three-year period. The Geneva Papers on Risk and Insurance (2004) 29, 334–341. doi:10.1111/j.1468-0440.2004.00291.x

Date: 2004
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.palgrave-journals.com/gpp/journal/v29/n2/pdf/2500291a.pdf Link to full text PDF (application/pdf)
http://www.palgrave-journals.com/gpp/journal/v29/n2/full/2500291a.html Link to full text HTML (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:gpprii:v:29:y:2004:i:2:p:334-341

Ordering information: This journal article can be ordered from
http://www.springer.com/finance/journal/41288/PS2

Access Statistics for this article

The Geneva Papers on Risk and Insurance - Issues and Practice is currently edited by Christophe Courbage

More articles in The Geneva Papers on Risk and Insurance - Issues and Practice from Palgrave Macmillan, The Geneva Association Contact information at EDIRC.
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().