Technology investments and firm performance under the wave of InsurTech

Vincent Y. L. Chang ()
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Vincent Y. L. Chang: Feng Chia University

The Geneva Papers on Risk and Insurance - Issues and Practice, 2024, vol. 49, issue 3, No 5, 536 pages

Abstract: Abstract This study explores how the technology investments of a sample of U.S. property-liability insurers affected their performance during the InsurTech wave. The critical question is whether insurers' InsurTech-oriented investments strengthen their competitive advantages, resulting in improved firm performance. This study reveals that insurers' InsurTech-oriented investments have a significant detrimental influence on their short-term performance. Intriguingly, empirical findings indicate that insurers' InsurTech-oriented investments have a strong positive relationship with long-term performance, suggesting that the notion of time lag and cumulative impacts is justified. The study provides new insight into the effect insurers' InsurTech-oriented investments have on their performance.

Keywords: InsurTech; Firm performance; InsurTech-oriented investments; Technology investments; Competitive advantages (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1057/s41288-023-00286-w

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