An Experimental Investigation into Cross-National Mail Survey Response Rates

David Jobber and John Saunders
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David Jobber: University of Bradford
John Saunders: University of Technology

Journal of International Business Studies, 1988, vol. 19, issue 3, 483-489

Abstract: This study investigates the effects of foreign and domestic source manipulations on cross-national response rates of business people in two countries: the United States and Britain. The hypothesis that managers from the U.S.A. are more likely to respond than those from Britain is also tested. Results suggest that foreign source effects do not raise response rates. For British managers, findings suggest that higher compliance results from the ‘domestic’ source. Responses from USA managers were no higher than from their British counterparts. The implications of these findings for cross-national mail surveys are discussed.© 1988 JIBS. Journal of International Business Studies (1988) 19, 483–489

Date: 1988
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