The Impact of Strategy on Conflict: A Cross- National Comparative Study of U.S. and Japanese firms

Barbara Dyer and X Michael Song
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Barbara Dyer: Ohio University
X Michael Song: Michigan State University

Journal of International Business Studies, 1997, vol. 28, issue 3, 467-493

Abstract: An empirical test of 290 U.S. and 653 Japanese managers, using the Miles and Snow typology, provides a cross-national examination of strategy's impact on conflict. Results substantially support the study's predictions and indicate that firms should: (1) monitor their conflict handling mechanisms; (2) emphasize integrative approaches; and (3) appropriately use formalization for conflict handling. Despite a convergence of management practices globally, findings indicate that considerable differences still exist between U.S. and Japanese firms.© 1997 JIBS. Journal of International Business Studies (1997) 28, 467–493

Date: 1997
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