The Determinants of Trust in Supplier-Automaker Relationships in the U.S., Japan and Korea

Jeffrey H Dyer and Wujin Chu
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Jeffrey H Dyer: Brigham Young University
Wujin Chu: Seoul National University

Journal of International Business Studies, 2000, vol. 31, issue 2, 259-285

Abstract: We examine the determinants of trust in 453 supplier-automaker relationships in the U.S., Japan, and Korea. We define trust and derive a model of its determinants drawing upon (1) an embeddedness (relationship-based) perspective, (2) a process-based perspective, and (3) an economic (hostage-based) perspective. Our findings indicate strong support for the process-based perspective in all countries; embeddedness was only important in Japan, and the economic hostage-based variable (stock ownership) was not important in any country.© 2000 JIBS. Journal of International Business Studies (2000) 31, 259–285

Date: 2000
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