Firm self-regulation through international certifiable standards: determinants of symbolic versus substantive implementation

Petra Christmann and Glen Taylor
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Petra Christmann: Rutgers Business School – Newark & New Brunswick, Rutgers University, Newark, NJ, USA
Glen Taylor: Sykes College of Business, University of Tampa, Tampa, FL, USA

Journal of International Business Studies, 2006, vol. 37, issue 6, 863-878

Abstract: International certifiable management standards that have been advocated as a governance mechanism for firm self-regulation of corporate social responsibility issues are effective only if certified firms comply with the requirements of the standards. Our empirical analysis shows that ISO-certified firms in China strategically select their level of compliance depending on customer preferences, customer monitoring, and expected sanctions by customers. Our findings have implications for the effectiveness of a global system of self-regulation based on certifiable standards, research on certifiable standards, and for practicing managers who require suppliers to obtain standard certifications. Journal of International Business Studies (2006) 37, 863–878. doi:10.1057/palgrave.jibs.8400231

Date: 2006
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