The determinants of trust in supplier–automaker relationships in the US, Japan, and Korea

Jeffrey H Dyer and Wujin Chu
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Jeffrey H Dyer: Brigham Young University, Provo, USA
Wujin Chu: Seoul National University, Seoul, Korea

Journal of International Business Studies, 2011, vol. 42, issue 1, 10-27

Abstract: We examine the determinants of trust in 453 supplier–automaker relationships in the US, Japan, and Korea. We define trust and derive a model of its determinants drawing upon (1) an embeddedness (relationship-based) perspective, (2) a process-based perspective, and (3) an economic (hostage-based) perspective. Our findings indicate strong support for the process-based perspective in all countries; embeddedness was only important in Japan, and the economic hostage-based variable (stock ownership) was not important in any country.

Date: 2011
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