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Individualism–collectivism as a moderator of the work demands–strains relationship: A cross-level and cross-national examination

Liu-Qin Yang, Paul E Spector, Juan I Sanchez, Tammy D Allen, Steven Poelmans, Cary L Cooper, Laurent M Lapierre, Michael P O'Driscoll, Nureya Abarca, Matilda Alexandrova (), Alexandros-Stamatios Antoniou, Barbara Beham, Paula Brough, Ilker Çarikçi, Pablo Ferreiro, Guillermo Fraile, Sabine Geurts, Ulla Kinnunen, Chang-qin Lu, Luo Lu, Ivonne F Moreno-Velázquez, Milan Pagon, Horea Pitariu, Volodymyr Salamatov, Oi-ling Siu, Satoru Shima, Marion K Schulmeyer, Kati Tillemann, Maria Widerszal-Bazyl and Jong-Min Woo
Additional contact information
Liu-Qin Yang: Portland State University, Portland, USA
Paul E Spector: University of South Florida, Tampa, USA
Juan I Sanchez: Florida International University, Miami, USA
Tammy D Allen: University of South Florida, Tampa, USA
Steven Poelmans: EADA Business School, Barcelona, Spain
Cary L Cooper: Lancaster University, Lancaster, UK
Laurent M Lapierre: University of Ottawa, Ottawa, Canada
Michael P O'Driscoll: University of Waikato, Waikato, New Zealand
Nureya Abarca: Pontificia Universidad Católica de Chile, Santiago, Chile
Alexandros-Stamatios Antoniou: Athens University, Athens, Greece
Barbara Beham: Humboldt-Universit&aauml;t zu Berlin, Berlin, Germany
Paula Brough: Griffith University, Brisbane, Australia
Ilker Çarikçi: Suleyman Demirel University, Isparta, Turkey
Pablo Ferreiro: Universidad de Piura, Lima, Peru
Guillermo Fraile: Austral University, Buenos Aires, Argentina
Sabine Geurts: Radboud University Nijmegen, Heijendaal, Netherlands
Ulla Kinnunen: University of Tampere, Tampere, Finland
Chang-qin Lu: Peiking University, Beijing, China
Luo Lu: National Taiwan University, Taipei, Taiwan
Ivonne F Moreno-Velázquez: University of Puerto Rico, Rio Piedras Campus, San Juan, USA
Milan Pagon: Al Ghurair University, Dubai, United Arab Emirates
Horea Pitariu: Babes-Bolyai University, Cluj-Napoca, Romania
Volodymyr Salamatov: National Academy of Public Administration, Kiev, Ukraine
Oi-ling Siu: Lingnan University, Hong Kong, China
Satoru Shima: Kyoto Bunkyo University, Uji, Kyoto, Japan
Marion K Schulmeyer: Private University of Santa Cruz of the Sierra, Santa Cruz, Bolivia
Kati Tillemann: Estonian Business School, Tallinn, Estonia
Maria Widerszal-Bazyl: Central Institute for Labor Protection, Warsaw, Poland
Jong-Min Woo: Inje University, Seoul Paik Hospital, Seoul, South Korea

Journal of International Business Studies, 2012, vol. 43, issue 4, 424-443

Abstract: Surveying 6509 managers from 24 countries/geopolitical entities, we tested the process through which individualism–collectivism at the country level relates to employees’ appraisals of and reactions to three types of work demands (i.e., work hours, workload, and organizational constraints). Our multilevel modeling results suggested that, while working the same number of hours, employees from individualistic countries reported a higher perceived workload than their counterparts in collectivistic countries. Furthermore, relationships of perceived workload and organizational constraints with job dissatisfaction and turnover intentions were stronger in individualistic than in collectivistic countries. Importantly, results of supplementary analyses suggested that the cultural value of individualism–collectivism moderated the mediation effect of perceived workload between work hours and both job dissatisfaction and turnover intentions. Our findings highlight the need to expand contemporary theories of work stress by applying multilevel approaches and incorporating cross-national differences in dimensions such as individualism–collectivism while studying how employees appraise and react to important work stressors.

Date: 2012
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