Cultural gap bridging in multinational teams

Julia Backmann (), Rouven Kanitz (), Amy Wei Tian (), Patrick Hoffmann () and Martin Hoegl ()
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Julia Backmann: University College Dublin
Rouven Kanitz: Ludwig-Maximilians-Univ. Munich
Amy Wei Tian: Curtin University
Patrick Hoffmann: Ludwig-Maximilians-Univ. Munich
Martin Hoegl: Ludwig-Maximilians-Univ. Munich

Journal of International Business Studies, 2020, vol. 51, issue 8, No 4, 1283-1311

Abstract: Abstract Multinational teams are an organizational reality, but they present several challenges. The literature suggests that individuals with multicultural identities are more likely to show behaviors that aim at improving intercultural interactions in multinational teams, though scholars have yet to determine the precise nature of these behaviors. We address this research gap in a multimethod two-study design by identifying five team cultural gap bridging behaviors (CGB behaviors: facilitating, translating, integrating, mediating, and empathetic comforting). In Study 1, we draw on one qualitative and two quantitative datasets to identify within-team CGB behaviors and develop a measure of CGB behaviors. In Study 2, drawing from two-wave survey data, we investigate and find support for the direct relationships between cultural identity plurality and CGB behaviors and the indirect relationships via cultural intelligence.

Keywords: teams and teamwork; survey methods; multiple regression analysis; multiculturals; cultural intelligence; cultural gap bridging behaviors (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (18)

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DOI: 10.1057/s41267-020-00310-4

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