Mixing methodologies for information systems development and strategy: A higher education case study

S Clarke () and B Lehaney
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S Clarke: The University of Luton
B Lehaney: The University of Luton

Journal of the Operational Research Society, 2000, vol. 51, issue 5, 542-556

Abstract: Abstract Although informed approaches from an interpretivist perspective have been widely promoted over the last two decades information systems development is largely informed by a functionalist perspective, into which human-centred or interpretivist issues are incorporated as they are seen to be required. By treating such developments as critically informed social systems, this paper offers an alternative viewpoint. Firstly, a theoretical justification for such an approach is offered, drawing on developments in Critical Management Science, themselves based on a strand of Critical Social Theory. Secondly, an action research-based intervention is detailed, demonstrating the practical applicability of such an approach, an applicability that has hitherto been questioned. The outcome is a synthesised approach to operational and strategic information systems development, within a critical framework, which, it is argued, offers a greater potential for success than the currently promoted approaches.

Keywords: information systems; functionalism; interpretivism; critical systems; social theory; total systems intervention; education; case study (search for similar items in EconPapers)
Date: 2000
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DOI: 10.1057/palgrave.jors.2600865

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