Enhancing management's understanding of operational research models

K S Dhir ()
Additional contact information
K S Dhir: The Pennsylvania State University at Harrisburg

Journal of the Operational Research Society, 2001, vol. 52, issue 8, 873-887

Abstract: Abstract The problem of the gap between management's understanding of a model and the model builder's insight is a large one. This problem continues to challenge the practice of operational research and plague contemporary modelling efforts. This paper offers an approach to enhancing a manager's understanding of the model with respect to an application. It sets out a procedure whereby (a) the reasons for the management's judgements are uncovered, and (b) the sources of disagreement with the recommendations obtained from the model are identified. The manager, learning from the model, may then change his or her judgements. Alternatively, the model builder may modify the model parameters or assumptions, leading to convergent understanding. The procedure is based on the framework of social judgement theory. An illustrative example is offered in the context of facility planning in the cement manufacturing industry.

Keywords: cognitive mapping; decision support systems; facilities management; management learning; practice of OR (search for similar items in EconPapers)
Date: 2001
References: Add references at CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1057/palgrave.jors.2601148 Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:jorsoc:v:52:y:2001:i:8:d:10.1057_palgrave.jors.2601148

Ordering information: This journal article can be ordered from
http://www.springer. ... search/journal/41274

DOI: 10.1057/palgrave.jors.2601148

Access Statistics for this article

Journal of the Operational Research Society is currently edited by Tom Archibald and Jonathan Crook

More articles in Journal of the Operational Research Society from Palgrave Macmillan, The OR Society
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().