 Towards user-friendly OR: a Chinese experienceZ Zhu ()
Journal of the Operational Research Society, 2002, vol. 53, issue 2, 137-148 Abstract: Abstract In contemporary China, user-friendliness has become not only a necessity for the success of OR projects but also a must for the survival of OR workers. This paper presents an approach that, based upon insights from Chinese thought as well as OR/MS experience in the Chinese context since the 1950s, can be useful for improving user-friendliness in the OR process. The paper also reports a real-world project in which OR workers pursue the user-friendliness of their work under the guidance of these insights and approach. A cultural analysis suggests that, while user-friendly OR is a universal concern, the Eastern and Western ways of tackling the issue appear different. The paper concludes that, in reality, Chinese OR workers must enhance their vision and skills so as to solve sociotechnical problems with diverse methods and do so in a user-friendly manner. Keywords: practice of OR; process of OR; methodology; developing countries (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:pal:jorsoc:v:53:y:2002:i:2:d:10.1057_palgrave.jors.2601073 Ordering information: This journal article can be ordered from DOI: 10.1057/palgrave.jors.2601073 Access Statistics for this article Journal of the Operational Research Society is currently edited by Tom Archibald and Jonathan Crook More articles in Journal of the Operational Research Society from Palgrave Macmillan, The OR Society |
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