Operational knowledge management: identification of knowledge objects, operation methods, and goals and means for the support function

F Wijnhoven ()
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F Wijnhoven: University of Twente

Journal of the Operational Research Society, 2003, vol. 54, issue 2, 194-203

Abstract: Abstract Though much has been written about knowledge management, this field has not been described extensively from an operational management perspective. Consequently, knowledge management seems difficult to implement at the operational levels of the organisations. To solve this problem, the abstract notion of knowledge is translated in operational knowledge objects. These objects are the input and output of two operation methods: (1) transformation or learning; and (2) knowledge logistics. The article describes several activities of these operation methods, and gives a classification of operational goals and means for the operations support function. The author concludes with mentioning challenges for the field of operational knowledge management.

Keywords: knowledge management; information systems; organisation studies (search for similar items in EconPapers)
Date: 2003
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Citations: View citations in EconPapers (2)

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DOI: 10.1057/palgrave.jors.2601393

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