A simulation-based study of a NHS Walk-in Centre

R Ashton, L Hague, M Brandreth, D Worthington () and S Cropper
Additional contact information
R Ashton: AEA Technology
L Hague: Camden Primary Care Trust
M Brandreth: Central Liverpool Primary Care Trust
D Worthington: Lancaster University
S Cropper: Keele University

Journal of the Operational Research Society, 2005, vol. 56, issue 2, 153-161

Abstract: Abstract This paper describes a simulation-based project to help North Mersey Community National Health Service Trust to design and plan the operation of a NHS Walk-in Centre. The simulation model developed of this multi-service facility was used to facilitate managers and health professionals to recognize existing problems and potential future problems, and to investigate ideas for their ‘solution’. In the fast-moving NHS where initiatives to improve access, such as walk-in centres, are a recent development and where no two centres are the same, ideas for best practice borrowed from elsewhere can be quickly tested for suitability in the local situation.

Keywords: health; simulation; walk-in centres (search for similar items in EconPapers)
Date: 2005
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Citations: View citations in EconPapers (11)

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DOI: 10.1057/palgrave.jors.2601883

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