Cost efficiency, production and value-added models in the analysis of bank branch performance

A S Camanho () and R G Dyson
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A S Camanho: Universidade do Porto
R G Dyson: University of Warwick

Journal of the Operational Research Society, 2005, vol. 56, issue 5, 483-494

Abstract: Abstract This paper develops a framework for performance appraisal in the context of a bank branch network. A data envelopment analysis model is advocated that can identify both input and output inefficiencies from a cost minimization perspective. The model is then applied to the analysis of a bank branch network and the production and value-added approaches are deployed jointly to give a comprehensive assessment of bank branch efficiency. The sources of underperformance are identified and their managerial implications are explored.

Keywords: data envelopment analysis; banking; cost efficiency; production; intermediation and value-added approaches (search for similar items in EconPapers)
Date: 2005
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Citations: View citations in EconPapers (26)

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DOI: 10.1057/palgrave.jors.2601839

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