Capacity planning with working time accounts in services

A Corominas (), J Olivella and R Pastor ()
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A Corominas: Technical University of Catalonia
J Olivella: Technical University of Catalonia
R Pastor: Technical University of Catalonia

Journal of the Operational Research Society, 2010, vol. 61, issue 2, 321-331

Abstract: Abstract This paper presents, formalizes and classifies working time accounts (WTAs), a means of achieving flexible production capacity through the flexible organization of working time. We propose linear programming models to plan working time, using WTA, at companies in the service industry. A computational experiment shows that the models can be solved for any capacity planning problems of reasonable size.

Keywords: manpower planning; personnel management; working time; working time accounts; capacity planning (search for similar items in EconPapers)
Date: 2010
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Citations: View citations in EconPapers (3)

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DOI: 10.1057/jors.2008.166

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