How to use a systems diagram to analyse and structure complex problems for policy issue papers

T E van der Lei, B Enserink (), W A H Thissen and G Bekebrede
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T E van der Lei: Delft University of Technology
B Enserink: Delft University of Technology
W A H Thissen: Delft University of Technology
G Bekebrede: Delft University of Technology

Journal of the Operational Research Society, 2011, vol. 62, issue 7, 1391-1402

Abstract: Abstract Many policy problems are complex in the sense that natural, technological, social and human elements interact. Problem exploration and structuring are essential as a basis for deliberate and focused approaches towards problem resolution. The results of problem exploration efforts can be laid down in the form of a policy issue paper. We have developed a systemic, stepwise approach, which has been elaborated and taught for over a decade to hundreds of students. This seven-step approach centers on the construction of a system diagram as a means to provide structure to the conceptualisation of a complex problem situation. The approach is based on a conscious combination of existing relatively straightforward analytical methods including objectives hierarchy, means-ends analysis, causal diagramming, stakeholder analysis, and contextual scenarios. The obtained insights are then summed up in a policy issue paper, which is the basis for further planning and research.

Keywords: OR education; problem structuring; policy issue paper; policy analysis; system diagram; complex problems (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (3)

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DOI: 10.1057/jors.2010.28

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