An Empirical Taxonomy for Logistics Service Providers

Kee-Hung Lai (), T C Edwin Cheng () and Andy C L Yeung ()
Additional contact information
Kee-Hung Lai: Department of Logistics, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong.
T C Edwin Cheng: Department of Logistics, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong.
Andy C L Yeung: Department of Logistics, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong.

Maritime Economics & Logistics, 2004, vol. 6, issue 3, 199-219

Abstract: The paper investigates the existence of different types of logistics service providers (LSPs) and the relationship of type with service performance. A cluster analysis of survey data from 221 LSPs resulted in the identification of four types of LSPs. A taxonomy was developed that reveals that LSPs are at various stages of development in terms of service capability. The taxonomy highlights the service strategies of different LSP types and their performance implications. In addition, the taxonomy provides insights into the characteristics of different types of LSPs, which underpin different market segments of the logistics service business. Discussions of the use of the taxonomy, to improve LSP service capability and performance, are provided. Maritime Economics & Logistics (2004) 6, 199–219. doi:10.1057/palgrave.mel.9100109

Date: 2004
References: Add references at CitEc
Citations: View citations in EconPapers (7)

Downloads: (external link)
http://www.palgrave-journals.com/mel/journal/v6/n3/pdf/9100109a.pdf Link to full text PDF (application/pdf)
http://www.palgrave-journals.com/mel/journal/v6/n3/full/9100109a.html Link to full text HTML (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:marecl:v:6:y:2004:i:3:p:199-219

Ordering information: This journal article can be ordered from
http://www.springer. ... nt/journal/41278/PS2

Access Statistics for this article

Maritime Economics & Logistics is currently edited by Hercules E. Haralambides

More articles in Maritime Economics & Logistics from Palgrave Macmillan, International Association of Maritime Economists (IAME) Contact information at EDIRC.
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().