Characteristics affecting the attitude and approach of physicians to breaking bad news: Uncertain medical situations

Eray Serdar Yurdakul (), Zuhal Yapici Coskun, Oktay Sari and Ali Kagan Coskun
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Eray Serdar Yurdakul: University of Health Science
Zuhal Yapici Coskun: Ankara Bilkent City Hospital
Oktay Sari: University of Health Science
Ali Kagan Coskun: University of Health Science

Palgrave Communications, 2024, vol. 11, issue 1, 1-7

Abstract: Abstract Breaking bad news is a difficult but unavoidable responsibility of physicians. It constitutes a set of stressfull duties, which become more critical during uncertain medical situations such as the COVID-19 pandemic. The purpose of the current study; To determine the factors that affect physicians’ attitudes and approaches in giving bad news about, life-threatening medical conditions. All staff working in the COVID-19 wards as physicians were invited to complete a standardized questionnaire evaluating the descriptive properties and attitude and approach to breaking bad news in this cross-sectional study. A total of 120 physicians were included in the study. An approximately equal number of physicians working in internal medicine and surgical branches were included in the study (p = 0.540). Internal medicine specialists encountered breaking bad news more commonly than surgeons (p = 0.002). Only 14.2% of them stated that they “always” felt competent. Approximately, 68.3% (n = 82) of the physicians did not receive any kind of training on breaking bad news. More than half of the physicians stated feeling anxious about breaking bad news, particularly when announcing death. Announcement of death due to COVID-19 (5.8%) followed announcing fatal diseases (13.3%) and limb loss with function loss (8.3%). The COVID-19 pandemic revealed the physicians’ need for education on “breaking bad news.” Physicians with a shorter work experience had a higher rate of receiving undergraduate education about breaking bad news than those with more work experience. As the length of service increased, there was a significant increase in the rate of receiving education regarding breaking bad news after graduation (p = 0.037). Additionally, it helped to convey the optimal approach in extraordinary and uncertain medical situations. Our study findings support this statement.The most common reason for breaking bad news is the announcement of death, which should be conveyed to the patient’s relatives in accordance with communication principles, taking into account their current situation. This approach can effectively reduce the anxiety experienced by the physician breaking the news and mitigate reactions from the patient’s relatives such as refusal and incomprehension in the face of the patient’s loss.

Date: 2024
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DOI: 10.1057/s41599-024-02948-z

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