Conflict resolution in intercultural communication: strategies for managing cultural conflicts

Weihong Guo ()
Additional contact information
Weihong Guo: Shandong Management University

Palgrave Communications, 2025, vol. 12, issue 1, 1-10

Abstract: Abstract Effective conflict resolution in intercultural communication entails utilizing strategies for managing cultural conflicts based on scientific approaches and research. The aim of this research is to assess and identify strategies that aid in managing conflicts arising in intercultural interactions, particularly those aimed at overcoming cultural barriers and fostering positive interactions among representatives of different cultures. An online survey method was employed in this study, and statistical methods, including comparative analysis of means and computation of t-values, were used for data processing and analysis. Experimental results indicate statistically significant differences between the control and experimental groups in resolving intercultural conflicts. The mean value in the group employing specific conflict management strategies was significantly higher (75 compared to 70 in the control group), indicating more successful resolution of conflict situations. t ≈ 8.66 denotes significant differences between the groups. The findings of the study confirm the effectiveness of utilizing specific conflict management strategies in intercultural communication. This article underscores practical significance as it offers concrete strategies and tools for effective conflict management among professionals in the field of intercultural communication. The research outcomes can be leveraged to enhance communication strategies in organizations and promote increased levels of mutual understanding and cooperation among representatives of different cultures.

Date: 2025
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1057/s41599-025-04391-0 Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-04391-0

Ordering information: This journal article can be ordered from
https://www.nature.com/palcomms/about

DOI: 10.1057/s41599-025-04391-0

Access Statistics for this article

More articles in Palgrave Communications from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().