Analysis of mobile fintech adoption based on perceived value and risk theory: findings from PLS-SEM and fsQCA

Na Wei, Yikai Liang, Haiqing Wang () and Mengqing Liu
Additional contact information
Na Wei: Shandong Xiehe University
Yikai Liang: Shandong University of Finance and Economics
Haiqing Wang: Shandong Xiehe University
Mengqing Liu: Shandong University of Finance and Economics

Palgrave Communications, 2025, vol. 12, issue 1, 1-22

Abstract: Abstract The rapid evolution of the financial sector, driven by fintech innovations underscores the importance of understanding the factors influencing mobile fintech adoption, especially in light of privacy and security concerns that hinder user acceptance. This study bridges a gap in the existing literature by proposing an integrated model synthesising perceived value and risk theories, offering a comprehensive framework for analysing mobile fintech adoption. Employing a dual-method approach that integrates Partial Least Squares Structural Equation Modelling (PLS-SEM) and fuzzy-set Qualitative Comparative Analysis (fsQCA), this study empirically investigates the interplay of various value and risk factors affecting adoption intentions among Chinese users. The PLS-SEM results reveal that the integrated model substantially enhances explanatory power, accounting for 46.27% of the variance in mobile fintech adoption. Utilitarian value, social value, performance risk, and time risk show statistically significant net effects on adoption. The fsQCA results identify seven distinct configurations associated with high-level mobile fintech adoption, and eight causal paths giving rise to its negation, highlighting the complexity of decision-making processes in this context. These findings have significant implications for both academic discourse and practical applications, advocating for the adoption of multifactorial frameworks in future studies to enhance understanding of technology acceptance in dynamic environments.

Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1057/s41599-025-05142-x Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05142-x

Ordering information: This journal article can be ordered from
https://www.nature.com/palcomms/about

DOI: 10.1057/s41599-025-05142-x

Access Statistics for this article

More articles in Palgrave Communications from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().