How to communicate effectively with policymakers: combine insights from psychology and policy studies

Paul Cairney () and Richard Kwiatkowski
Additional contact information
Paul Cairney: Division of History and Politics, University of Stirling
Richard Kwiatkowski: Cranfield School of Management, Cranfield University

Palgrave Communications, 2017, vol. 3, issue 1, 1-8

Abstract: Abstract To communicate effectively in policymaking systems, actors need to understand how policymakers process evidence and the environment in which they operate. Therefore, we combine psychology and policy studies to produce a three-step strategy. First, do not bombard people with evidence. Human beings have too much information to process, and they use heuristics to filter information to make decisions quickly. Synthesise and frame evidence to help you tailor it to the ways in which policymakers demand and understand information. Second, find the right time to act. Timing matters during key individuals’ patterns of thinking and the alignment of conditions in political systems. Third, engage with real world policymaking rather than waiting for a ‘rational’ and orderly process to appear. To present evidence during mythical stages of a ‘policy cycle’ is misguided, and to ‘speak truth to power’ without establishing legitimacy and building trust may be counterproductive. Our overall message is pragmatic, not Machiavellian: effective communication requires the suppliers of evidence to see the world from the perspective of their audience and understand the policy process in which they engage.

Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (21)

Downloads: (external link)
http://link.springer.com/10.1057/s41599-017-0046-8 Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palcom:v:3:y:2017:i:1:d:10.1057_s41599-017-0046-8

Ordering information: This journal article can be ordered from
https://www.nature.com/palcomms/about

DOI: 10.1057/s41599-017-0046-8

Access Statistics for this article

More articles in Palgrave Communications from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().