IT TECHNOLOGIES AS THE ELEMENT SUPPORTING CUSTOMER SERVICE IMPROVEMENT – EXAMPLE OF PREPAID CARDS

Joanna Nowakowska-Grunt ()
Additional contact information
Joanna Nowakowska-Grunt: Czestochowa University of Technology

Advanced Logistic systems, 2007, vol. 1, issue 1, 128-134

Abstract: the article presents the issue of the modern IT technologies usage, in this case the Internet, to the improvement of the customer service at the company logistic system. By the e-commerce modern solutions implementation the researched company received better customer service and was able to apply Just-in-Time into the sale system.

Keywords: customer service; e-commerce; Just-in-Time system (search for similar items in EconPapers)
Date: 2007
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.als.zim.pcz.pl/files/IT-TECHNOLOGIES-AS ... PREPREPAID-CARDS.pdf (application/pdf)
http://www.als.zim.pcz.pl/chapter-2---practical-logistic-solutions.php (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pcz:alspcz:v:1:y:2007:i:1:p:128-134

Access Statistics for this article

More articles in Advanced Logistic systems from University of Miskolc, Department of Material Handling and Logistics Contact information at EDIRC.
Bibliographic data for series maintained by Paula Bajdor ().