GENERAL GUIDELINES FOR QUALITY MANAGEMENT AND TECHNOLOGY IN THE SUPPLY CHAIN FOR EXAMPLE OF METALLURGICAL INDUSTRY

Zimon Dominik ()
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Zimon Dominik: Rzeszow University of Technology, Faculty of Management, Department of Management Systems and Logistics

Polish Journal of Management Studies, 2015, vol. 12, issue 2, 212-219

Abstract: The main objective of the study was to develop a model supporting the process of quality management and technology in the supply chain. This model will be enough general and universal in nature that the guidelines will be able to implement various production companies. Assumptions of the model have been developed during the fourmonth research internship author of one of the largest and most advanced foundry in Poland pressure, Meta-Zel Company. According to the author developed model should significantly improve the functioning of enterprises of the metallurgical industry through: the construction of effective forms of customer communication, the realization of the logistics processes based on customer requirements, ensuring customer service at a high level.

Keywords: quality management; technology; supply chain (search for similar items in EconPapers)
Date: 2015
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