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THE EFFECT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE AND TURNOVER INTENTION: AN EMPIRICAL STUDY

Achmad Choerudin ()
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Achmad Choerudin: Perguruan Tinggi AUB Surakarta (STIE AUB and AT-AUB Surakarta), Central Java, Indonesia

Polish Journal of Management Studies, 2016, vol. 14, issue 1, 51-62

Abstract: This research is a survey employees of sharia bank in Solo Raya, Central Java, Indonesia. The number of sample allowed is 178 employees for the technique of maximum likelihood estimation. The technique of sampling using the method of proportional random sampling. The technique on the research analysis used Structural Equation Modelling (SEM) with AMOS. The results and findings show that (1) emotional intelligence has a positive effect on job performance and (2) emotional intelligence has a negative effect on turnover intention. The results of testing this indicate that higher emotional intelligence than the level of job performance and there is no influence emotional intelligence on the level of turnover intention. This explains that how employees with the ability, low in understanding and managing emotional intelligence, not influence his turnover intention in level employees. The development of the concept of a direct relationship between emotional intelligence on the job performance and turnover intention, need to be emphasized with reference to social interaction and approach the theory that builds of social capital to strengthen the influence on the situation different work.

Keywords: emotional intelligence; job performance; turnover intention (search for similar items in EconPapers)
Date: 2016
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