QUALITY ASSESSMENT OF SELECTED BOOKSELLING WEBSITES

Witold Chmielarz
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Witold Chmielarz: University of Warsaw

Polish Journal of Management Studies, 2010, vol. 1, issue 1, 127-146

Abstract: The purpose of this article is to evaluate and select websites in Polish book sector with regard to quality measured by their usefulness for an individual client. First, the author has presented characteristics of the sector and basic methodological assumptions of the study. Next, he has conducted evaluations by means of a simple scoring method, a scoring method with preferences and relational research using T. Saaty’s AHP (Analytic Hierarchy Process) method. The findings have been analysed and the author has compared the results of the study.

Keywords: e-business; internet bookshops; quality assessment; scoring methods; relational methods (search for similar items in EconPapers)
JEL-codes: C00 L00 (search for similar items in EconPapers)
Date: 2010
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Citations: View citations in EconPapers (1)

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