ASSESSING THE USE OF KNOWLEDGE MANAGEMENT TOOLS IN A SME BASED ON THE REAL CASE STUDY

Justyna Patalas-Maliszewska () and S³awomir K³os
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Justyna Patalas-Maliszewska: Faculty of Logistics and Information System, University of Zielona Gora,
S³awomir K³os: Faculty of Logistics and Information System, University of Zielona Gora,

Polish Journal of Management Studies, 2012, vol. 6, issue 1, 206-214

Abstract: Small and medium sized enterprises (SMEs) still treat expenditure on the purchase of the knowledge management (KM) tools as an expense and not in the category of investment. It seems that in order to motivate an SME to implement a KM tool to support it should be shown the advantages and disadvantages benefits of such activities. In this paper, the authors provide a practical approach for measuring the contributions and impacts of the use of a KM tool in a SME.

Keywords: Knowledge management tools; SMEs; locating and capturing knowledge (search for similar items in EconPapers)
JEL-codes: D83 (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (1)

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