Development of management quality system for metallurgical enterprise based on Balanced Scorecard with limiting factors

Alexander Pesin, Viktor Salganik and Galina Ledneva

Perspectives of Innovation in Economics and Business (PIEB), 2009, vol. 3, issue 3, 89-91

Abstract: The article considers inefficiency of the existing quality management systems (QMS) based on standards ISO series 9000. The authors offer integrated QMS with limiting factors on Balanced Scorecard. The Balanced Scorecard with limiting factors helps to efficiently direct process of continuous improvement and achieve top-priority criteria in quality management domain.

Keywords: Management quality system; priority operations in quality field; theory of constrains; Balanced Scorecard. (search for similar items in EconPapers)
JEL-codes: L15 (search for similar items in EconPapers)
Date: 2009
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