EconPapers    
Economics at your fingertips  
 

Banking Expectations: Do Bankers Really Understand the Needs of the Small Business Customer?

James F. Nielsen, Rowan Trayler () and Bonnie M. Brown
Additional contact information
James F. Nielsen: Oregon State University
Bonnie M. Brown: Transition Dynamics, Eugene, OR

Journal of Entrepreneurial Finance, 1995, vol. 4, issue 2, 99-112

Abstract: This study examines the expectations that both small business firms and bankers have regarding the bank selection process. The purpose of the study is to determine whether or not bankers understand the needs of the small business customer. It is based on a nationwide survey of 115 small business firms and 296 banks. In seven instances, statistically significant differences in expectations are noted. The results suggest a communication gap in the small business/commercial bank relationship.

Keywords: Banking; Bank; Small Business; Expectations (search for similar items in EconPapers)
JEL-codes: G21 L25 G32 (search for similar items in EconPapers)
Date: 1995
References: View complete reference list from CitEc
Citations: View citations in EconPapers (2) Track citations by RSS feed

Downloads: (external link)
http://jefsite.org/RePEc/pep/journl/jef-1995-04-2-a-nielsen.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pep:journl:v:4:y:1995:i:2:p:99-112

Access Statistics for this article

More articles in Journal of Entrepreneurial Finance from Pepperdine University, Graziadio School of Business and Management Contact information at EDIRC.
Bibliographic data for series maintained by Craig Everett ().

 
Page updated 2019-10-12
Handle: RePEc:pep:journl:v:4:y:1995:i:2:p:99-112