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SUBORDINATE'S TRUST IN THE SUPERVISOR AND ITS IMPACT ON ORGANIZATIONAL EFFECTIVENESS

Bilal Afsar () and Bilal Bin Saeed
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Bilal Afsar: Department of Management Sciences, Hazara University- Pakistan.
Bilal Bin Saeed: Department of Management Sciences, COMSATS Abbottabad- Pakistan.

Portuguese Journal of Management Studies, 2011, vol. XVI, issue 1, 13-28

Abstract: This study tested a model of trust-in-supervisor that included propensity to trust and supervisor attributes (i.e., ability, benevolence, and integrity) as antecedents, and affective organizational commitment and helping intention as criterion outcomes. A field survey using a structured questionnaire was used to gather data from 255 white-collar employees from diverse occupations and organizations. Path analysis results showed that supervisor ability, benevolence, and integrity as well as employees' propensity to trust were positively associated with trust-in-supervisor. Trustin- supervisor, in turn, predicted employees' affective organizational commitment but did not have any influence on their willingness to help co-workers. Implications of the findings and suggestions for future research are discussed. Classification- JEL:

Keywords: Trust-in-supervisor; propensity to trust; affective commitment; helping intention. (search for similar items in EconPapers)
Date: 2011
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