Pandemics in the Age of Twitter: Content Analysis of Tweets during the 2009 H1N1 Outbreak
Cynthia Chew and
Gunther Eysenbach
PLOS ONE, 2010, vol. 5, issue 11, 1-13
Abstract:
Background: Surveys are popular methods to measure public perceptions in emergencies but can be costly and time consuming. We suggest and evaluate a complementary “infoveillance” approach using Twitter during the 2009 H1N1 pandemic. Our study aimed to: 1) monitor the use of the terms “H1N1” versus “swine flu” over time; 2) conduct a content analysis of “tweets”; and 3) validate Twitter as a real-time content, sentiment, and public attention trend-tracking tool. Methodology/Principal Findings: Between May 1 and December 31, 2009, we archived over 2 million Twitter posts containing keywords “swine flu,” “swineflu,” and/or “H1N1.” using Infovigil, an infoveillance system. Tweets using “H1N1” increased from 8.8% to 40.5% (R2 = .788; p
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:plo:pone00:0014118
DOI: 10.1371/journal.pone.0014118
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