Bedside or not bedside: Evaluation of patient satisfaction in intensive medical rehabilitation wards
Christophe Luthy,
Patricia Francis Gerstel,
Angela Pugliesi,
Valérie Piguet,
Anne-Françoise Allaz and
Christine Cedraschi
PLOS ONE, 2017, vol. 12, issue 2, 1-11
Abstract:
Background: Concerns that bedside presentation (BsP) rounds could make patients uncomfortable led many residency programs to move daily rounds outside the patients’ room (OsPR). We performed a prospective quasi-experimental controlled study measuring the effect of these two approaches on patient satisfaction. Methods: Patient satisfaction was measured using the Picker questionnaire (PiQ). Results are expressed in problematic percentage scores scaled from 0 = best-100 = worst. During three months, 3 wards of a 6 ward medical rehabilitation division implemented BsP and 3 control wards kept their usual organization of rounds. In total, 90 patients of each group were included in the study and completed the PiQ. Results: Socio-clinical characteristics were similar in both groups: mean age = 67 years (SD = 13), mean Charlson comorbidity index = 8.6 (2.4); mean length of stay = 22 days (12). During their stay, patients in the BsP units had a mean of 14.3 (8) BsP rounds and 0.5 (0.8) OsPR; control patients had a mean of 0.9 (0.7) BsP and 14.8 (7.3) OsPR (p
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:plo:pone00:0170474
DOI: 10.1371/journal.pone.0170474
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