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Public oral health services performance in Brazil: Influence of the work process and service structure

Leonardo de Paula Amorim, Maria Inês Barreiros Senna, Gizelton Pereira Alencar, Lorrany Gabriela Rodrigues, Janice Simpson de Paula and Raquel Conceição Ferreira

PLOS ONE, 2020, vol. 15, issue 5, 1-18

Abstract: The quality of oral health care might be evaluated based on Donabedian’s structure-process-outcome model. This study assessed the association between the oral health public services structure and work process of oral health teams (OHT) and performance indicators (access and problem-solving capacity) in Brazil. Secondary data from a national program obtained through interviews and by observation in 2013/2014 were analyzed. The performance indicators were Coverage of First Scheduled Dental Appointment (FDA) (

Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:plo:pone00:0233604

DOI: 10.1371/journal.pone.0233604

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