Mapping stakeholders’ relationships management in fulfilling corporate social responsibility: A study of China’s construction industry

Yuqing Zhang, Weiyan Jiang, Kunhui Ye, Yuanshu Liang and Xiaowei Wang

PLOS ONE, 2024, vol. 19, issue 1, 1-22

Abstract: Businesses today face a strong call for implementing corporate social responsibilities (CSR) subject to stakeholders’ multiple expectations on the creation of long-term value. However, a vast majority of companies have struggled with the challenge of stakeholder management in CSR fulfillment, giving rise to a waste of enterprise resources. This study aims to map out stakeholders’ relationships in CSR fulfillment to underscore stakeholder management. 253 CSR reports published by Chinese listed construction companies from 2010 to 2021 were collected and analyzed to map the stakeholders’ relationships. The results show that construction companies usually stress the importance of corporate governance and workers interest, followed by construction quality and environmental preservation in implementing CSR. They adopt three types of stakeholder management approaches: coercive, cooperative, and coordinated approaches. The study presents the latest effort in managing stakeholders’ relationships in the domain of CSR research. It favors construction firms to reconsider CSR activities from the stakeholder management perspective.

Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0294588 (text/html)
https://journals.plos.org/plosone/article/file?id= ... 94588&type=printable (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:plo:pone00:0294588

DOI: 10.1371/journal.pone.0294588

Access Statistics for this article

More articles in PLOS ONE from Public Library of Science
Bibliographic data for series maintained by plosone ().