Enhancing aspect-based multi-labeling with ensemble learning for ethical logistics

Abdulwahab Ali Almazroi and Nasir Ayub

PLOS ONE, 2024, vol. 19, issue 5, 1-34

Abstract: In the dynamic domain of logistics, effective communication is essential for streamlined operations. Our innovative solution, the Multi-Labeling Ensemble (MLEn), tackles the intricate task of extracting multi-labeled data, employing advanced techniques for accurate preprocessing of textual data through the NLTK toolkit. This approach is carefully tailored to the prevailing language used in logistics communication. MLEn utilizes innovative methods, including sentiment intensity analysis, Word2Vec, and Doc2Vec, ensuring comprehensive feature extraction. This proves particularly suitable for logistics in e-commerce, capturing nuanced communication essential for efficient operations. Ethical considerations are a cornerstone in logistics communication, and MLEn plays a pivotal role in detecting and categorizing inappropriate language, aligning inherently with ethical norms. Leveraging Tf-IDF and Vader for feature enhancement, MLEn adeptly discerns and labels ethically sensitive content in logistics communication. Across diverse datasets, including Emotions, MLEn consistently achieves impressive accuracy levels ranging from 92% to 97%, establishing its superiority in the logistics context. Particularly, our proposed method, DenseNet-EHO, outperforms BERT by 8% and surpasses other techniques by a 15-25% efficiency. A comprehensive analysis, considering metrics such as precision, recall, F1-score, Ranking Loss, Jaccard Similarity, AUC-ROC, sensitivity, and time complexity, underscores DenseNet-EHO’s efficiency, aligning with the practical demands within the logistics track. Our research significantly contributes to enhancing precision, diversity, and computational efficiency in aspect-based sentiment analysis within logistics. By integrating cutting-edge preprocessing, sentiment intensity analysis, and vectorization, MLEn emerges as a robust framework for multi-label datasets, consistently outperforming conventional approaches and giving outstanding precision, accuracy, and efficiency in the logistics field.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:plo:pone00:0295248

DOI: 10.1371/journal.pone.0295248

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