Impact of corporate social responsibility on employee loyalty: Mediating role of person-organization fit and employee trust

Hebo Jin, Xuexiao Li and Guangsen Li

PLOS ONE, 2024, vol. 19, issue 3, 1-18

Abstract: The study explores the impact of employee perceptions of corporate social responsibility (CSR) in improving employee loyalty by examining the direct and indirect role of person-organization fit and employee trust. A convenient sampling technique was employed to collect the data sample. A total of 338 questionnaires were collected at three different China-Pakistan Economic Corridor (CPEC) projects in Pakistan. The SmartPLS-3 was used to test the study hypotheses. The results revealed that CSR positively and significantly influenced employee loyalty. The findings indicated a partial mediating impact of P-O fit and employee trust in the relationship between CSR and employee loyalty. Discussions, implications, limitations, and future research direction are also given.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:plo:pone00:0300933

DOI: 10.1371/journal.pone.0300933

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