Financial inclusion for persons with disabilities: Experiences of providers and users of financial products and services in Kenya

Sheru W Muuo, Bhavisha Virendrakumar, George Okello, Moses Chege, Vibian Angwenyi, Kenneth Gichohi, Hillary Kibet, Sally Nduta, Stevens Bechange, Elena Schmidt, Simon Brown and Emma Jolley

PLOS ONE, 2025, vol. 20, issue 4, 1-16

Abstract: Background: Inclusion of persons with disabilities in financial products and services has been identified as an important step on the pathway to achieving the sustainable development goals. Evidence of how people with disabilities are included in financial products and services including strategies to improve their inclusion in low and middle-income countries is limited. We draw on qualitative data to to understand the experiences of providing and using financial products and services from the perspectives of persons with disabilities and representatives of different financial institutions in Nairobi and Migori counties of Kenya. Methods: Eighty-one persons with disabilities (49.4%

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:plo:pone00:0321493

DOI: 10.1371/journal.pone.0321493

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