Ethical challenges on health management. The culture of quality

Doina -Monica Agheorghiesei () and Ana-Maria Bercu ()
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Doina -Monica Agheorghiesei: Alexandru Ioan Cuza University of Iasi,Iasi, Romania
Ana-Maria Bercu: Alexandru Ioan Cuza University of Iasi,Iasi, Romania

International Conference on Machine Intelligence & Security for Smart Cities (TRUST) Proceedings, 2025, vol. 2, 49-60

Abstract: The article explores the ethical challenges in health management and their impact on the culture of quality within medical institutions. It emphasizes the need for ethical leadership in ensuring transparent decision-making and social accountability, particularly in the context of an increasingly complex healthcare system.The relationship between organizational culture and the quality of healthcare services is analyzed through the lens of ethical principles. The study highlights how ethical values and norms influence institutional performance and patient satisfaction, with relevant examples drawn from the public health sector.The research proposes a set of strategies for integrating ethics into health management, supporting the hypothesis that an ethical organizational culture reduces risks and enhances efficiency-findings derived from a questionnaire-based survey. The objectives of the study aim to outline a framework of best practices applicable to medical institutions.

Keywords: ethical management; organizational culture; healthcare service quality. (search for similar items in EconPapers)
JEL-codes: O35 (search for similar items in EconPapers)
Date: 2025
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