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Influences on and Effects of the Innovation Processes in the Hotel Industry – Literature Review 2008–2013

Nataša Artic
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Nataša Artic: University of Primorska, Ph.D. student at Faculty of Tourism Studies - Turistica

Academica Turistica - Tourism and Innovation Journal, 2014, vol. 7, issue 2, 123-139

Abstract: Purpose – The purpose of this paper is to identify current research in the literature regarding different influences on and the effects of the innovation process in the hotel industry in the previous five years and to analyse data on the basics of research questions. Methods – The method applied in the paper applied is the “systematic literature review” of a limited time frame (the previous five years) in the field of innovation in the hospitality industry. Results – This paper improves knowledge of the influences and effects of innovation in the hotel industry in general (presentation in Figure 1); it presents the latest influences on and the effects of the innovation process from literature (presentation of literature review in the Table 1) and it gives particular attention to special approaches (such as open innovation) regarding upcoming trends in innovation activities in the hotel industry. Conclusion – A survey of different research examples of innovation processes in the hotel industry will show different approaches to innovation through different influences and effects. The findings add to the knowledge of hospitality innovation; supported with the effects, they show potential for the company’s performance. The survey also provides information about open innovation to the hotel industry as a future trend in hotel innovation processes. Further research is needed regarding the development of open innovation in the hospitality industry, as the financial pressures in hotels increase and the search for an innovative and sustainable influences or effects on companies’ performance will continue. The originality of this paper is in its systematic literature review of the previous five years.

Keywords: innovation; open innovation; hotel industry; influence; effect (search for similar items in EconPapers)
Date: 2014
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