Organizational commitment, compensation, and competence as drivers of employee performance: Evidence from PT Pegadaian Condet Branch, East Jakarta

Jasodin Jasodin ()
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Jasodin Jasodin: Sekolah Tinggi Ilmu Ekonomi Kusuma Negara

Journal of Economics and Business Letters, 2025, vol. 5, issue 2, 29-38

Abstract: This study examines how organizational commitment, compensation, and competence shape employee performance in a frontline state‐owned financial services context. Using an explanatory, cross-sectional survey of all accessible employees at PT Pegadaian (Condet Branch, East Jakarta; N = 110, April–May 2012), we operationalized commitment (three-component orientation), compensation (perceived fairness, risk-adjusted allowances, benefits), competence (role-relevant knowledge, skills, behaviors), and performance (task and contextual). Assumption checks supported OLS modeling (normal residuals; VIF

Keywords: organizational commitment; compensation; competence; employee performance; Pegadaian (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:prv:jeblpv:867

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DOI: 10.55942/jebl.v5i2.867

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